ClubAZ Information

Privacy Policy


Information

ClubAZ Ltd is a separate legal company whose registered office is located at; Hulley’s, Charter Way, Macclesfield, Cheshire, SK10 2NA, registered in England under Company No: 7230416.

This policy together with the terms and conditions of ClubAZ Membership and other documents or services referred to in this policy sets out the basis on which any personal data you provide to us or we collect from you, will be handled. Please read our policy carefully to get a clear understanding of how we collect, process, use, protect or otherwise handle your Personally Identifiable Information. 

Acceptance of Terms
By submitting information to join ClubAZ via a printed form or registering via the Club’s website, the member agrees:

• To accept the data protection policies outlined in the Privacy Policy.
• Consent to ClubAZ Ltd collecting and processing your personal data in accordance with the Privacy Policy.

Your Personal Information
When do we collect personal information?
 
• Information provided when applying and/or registering for membership of ClubAZ, ClubAZ Lottery, ClubAZ Gym/GymPlus, ClubAZ Childcare.
• Information about your booking and/or use of the ClubAZ fitness facilities.
• Information provided when registering/paying to attend a ClubAZ Event.
• Information provided when utilising the Club’s online services; Buy and Sell or Property pages.
• If you contact us we may keep a record of the correspondence.

What information do we collect?

• Information may include certain personal information such as; name, postal and email address, telephone number(s), date of birth, gender, dependants, payment information and/or username and password.
• Information provided at the time applying for Gym Membership may include the disclosure of personal information pertaining a members current and historic health. 

Use of your personal information
We may use the information provided by you or that we collect from you for the following purposes;

• To set up and manage your ClubAZ Membership account.
• To take advice and action in relation to the collection of monthly subscriptions.
• To provide the most safe and effective fitness plan.
• To provide additional Club wide information, that may be of interest to you via a weekly email.
• Send questionnaires/surveys for research purposes to help us understand and deliver to the needs of our members – please note there is no obligation to respond to this request.

Sharing of Your Information

• The Club does not share or sell member data 
• The Club does provide links to third-party websites for member convenience, but the Club is not responsible for the policies, practices or integrity of any of these sites
• Members can share personal information directly with third party suppliers via an opt in option associated with promotions and competitions.
This information may include; name/email address/gender/phone numbers
• If applicable we may include announcements from 3rd parties in the Club’s weekly communications and/or notices on the ClubAZ website.

Communicating with you

• A weekly email newsletter is sent to members who have chosen to receive wider information about the Club to ensure they are getting best value out of their membership. This may include information on new gym classes/timetables/new discount partners/products/services and events.
• ClubAZ maintains a list of members who have expressed an interest in receiving update about local Club events, special promotions and offers. These will be sent by email. Members can subscribe to these updates at any time and can unsubscribe by following the instructions within the electronic newsletter.
• From time to time the Club will need to inform members about class cancellations, booking changes or membership terms. These notifications by be made by telephone, email, post or other appropriate methods to ensure members are made aware in a timely fashion.

Access to Your Information

• If you would like to know what personal information we hold about you, or wold like us to correct the details we hold, you should write to the Club’s Company Secretary – sophie.simpson@astrazeneca.com or via post to Sophie Simpson, ClubAZ Ltd, Hulley’s, Charter Way, Macclesfield, Cheshire, SK10 2NA. Please enclose proof of your identify – such as a copy of your driving licence or passport. You will be contacted within a month of asking to see your records.
• If you would like to update your personal information at any time please email info@clubazonlineuk.com. This may take up to 48 hours to be actioned.

Security
How do we protect your information? 

The protection of all personal information we receive is of paramount importance to the Club. As such you should be assured that we have security measures in place to protect against misuse of any information received from you.

Information is protected in the following ways:

• Dedicated secure hardware firewall
• SSL certificate Encryption
• Patch management supported by a managed service software 
• Webroot Anti-virus / Anti-malware Protection 

As with any transmission over the internet there is always some risk involved. 
• Although ClubAZ works hard to ensure your security, any transmission will be at your own risk.
• The data that we collect from you will not be transferred to or stored at a destination outside of European Economic Area.
• Whilst we have taken reasonable steps to ensure the accuracy, currency, correctness and completeness of the information contained at ClubAZ online we do not endorse any information, content or material provided by third parties on the ClubAZ Website. 
• Cancellations of any of the ClubAZ Membership categories submitted via ClubAZ online or in writing are dealt with within 48 hours. Personal information is deleted from the membership data base when the cancellation is processed.  

Contacting Us
Any questions about the ClubAZ Ltd Privacy Policy should be sent to info@clubazonlineuk.com or in writing to the Sophie Simpson, ClubAZ Ltd, Hulley’s, Charter Way, Macclesfield, Cheshire SK10 2NA.